Frequently Asked Questions
Everything you need to know about your GT Omega experience.
How long does shipping take for my order?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the domestic region.
What is your return policy for furniture and accessories?
We offer a 30-day return policy. Items must be in their original packaging and in unassembled, resaleable condition to qualify for a full refund.
Do your chairs and cockpits come with a warranty?
Yes, all GT Omega products come with a comprehensive 3-year functional warranty that covers defects in materials and craftsmanship.
Are the gaming chairs easy to assemble?
Absolutely. Each chair includes a detailed instruction manual and all necessary tools. Most customers find they can complete assembly in approximately 20-30 minutes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Klarna and Affirm.
Can I track my package once it has shipped?
Yes, as soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your delivery progress.